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Go For Zero Subscriptions - FAQs

1. About Go For Zero Subscriptions

A Go For Zero subscription helps your sustainable habits stick by sending you your favourites on repeat, without delay or effort.

You choose the products and how often you’d like them delivered, and we’ll take care of the rest. All subscriptions come with up to 10% off every order, helping you save money while reducing waste.

We created subscriptions to make plastic-free and toxin-free living even easier. You can set, forget and save on your everyday Go For Zero essentials. Less effort, less waste, more impact. Winning!

2. Which products are included

Subscriptions are currently available on selected products from our Go For Zero Essentials range, as well as Viva La Body, Scoop Whole Beauty and The Loose Tea Company. You can see them the full range of products available for subscriptions here.

If a product is eligible, you’ll see a  “Subscribe & Save”buttonon the product page. 

Yes! You can swap products, change quantities, or update your subscription anytime from your subscription portal before your next order is processed.

3. Pricing & Savings

You save up to 10% on every subscription order, not just your first one. There are no contracts or minimum commitments.

When you select the 'Subscribe & Save' button, the product is automatically discounted at checkout. The same discount applies to all future recurring orders of that product.

4. Delivery & Schedule

It depends on the product! Not everything gets used up at the same speed, so we’ve tailored the delivery options to suit each item. 

Some can be delivered every 2, 3 or 4 months, others every 3, 6 or 9 months. You’ll find the options on each product page, so you only get what you need, when you need it.

Yes, you’re always in control. You can:

  • Skip an upcoming delivery
  • Pause your subscription
  • Cancel anytime

There's no cancellation fees or lock-in periods.

No. You can cancel after your first order if you need to.

5. Managing Your Subscription

Once subscribed, you’ll have access to your subscription portal where you can:

  • View upcoming orders
  • Skip or reschedule
  • Change products
  • Update your address
  • Update payment details
  • Cancel your subscription

We’ll retry the payment after a few days. If it still doesn’t go through, we’ll email you to update your details. Nothing will ship until payment is successful.

We’ll send you an email to let you know (our most-loved goodies can sell out fast!). From there, you can either swap the item for another product anytime through your subscription account, or do nothing and we’ll hold your order and ship everything together once it’s back in stock.

Not sure what to do? Our Customer Care team is always happy to help at askusanything@goforzero.com.au.

6. Adding Extra Products

Yes! You can add one-off products to your upcoming subscription order and everything will ship together.

If your total order (including extras) is over $89, you’ll receive free shipping on that order.

8. Sustainability & Values

Yes! Subscriptions help reduce waste by:

  • Minimising multiple deliveries
  • Reducing packaging
  • Helping us avoid panic buying plastic and harsh products from super markets

Here are some of the benefits of starting a Go For Zero subscription:

  • You'll save up to 10% every time
  • You'll never run out of your essentials
  • You'll reduce waste
  • You'll be supporting an Aussie, values-led business
  • You'll simplify your low-waste routine

9. Is a subscription Right For Me?

Subscriptions are perfect if you:

  • Regularly use the same products
  • Want a more sustainable home
  • Love convenience without overconsumption
  • Want to reduce single-use packaging

10. Getting Started

  1. Head to our Go For Zero subscription product page
  2. Choose your product and select "Subscribe & Save"
  3. Choose your frequency
  4. Checkout as normal

That’s it! Your essentials will now arrive automatically. High Five!